The minute you enter the door, you’ll discover compassionate and attentive staff dedicated to providing you with exceptional care. The Waters of New Castle (CMS-rated Five Stars in Quality Measures) offers comprehensive medical, memory care, and rehabilitative therapy services addressing a wide range of clinical needs. Both short-term patients and long-term residents alike receive the expertise needed to achieve their fullest potential. Whether you’ll soon be heading back home, or are here to stay, you’ll be glad you chose The Waters.
Conveniently located on the 3rd floor of Henry County Hospital, The Waters of New Castle provides a home-like setting with the safety, security and convenience of a hospital. Created to offer an enlightened approach to providing healthcare to area seniors, we are highly regarded and widely known for providing comprehensive, individualized care.
At The Waters, quality characterizes each service provided by our deeply committed team of caregivers. Whether it's helping new residents to adjust to this new phase of life, administering medical treatments or performing clinical assessments, our staff members work diligently to support and preserve each person's independence.
If you are turning to The Waters for yourself or for a loved one, you can take comfort in knowing we are committed to ensuring all residents have the skilled treatment and compassionate care they need while experiencing the dignity and respect they deserve in a warm, inviting community they are proud to call home.
Medically you’ll find everything from long-term skilled nursing and pain management to long term care and rehab-to-home programs. Additional amenities include: shared or private rooms, a full activity calendar, chaplain visits and worship services.
Our mission is to be a leader in providing passionate, quality care focusing on the particular needs and expectations of residents and their families. We are dedicated to a healthy environment that promotes confident communication, honor and collaboration among all members of the resident, family and healthcare team.
At The Waters of New Castle, we understand the transition to a skilled nursing facility can be difficult for the resident and loved ones, whether for a short term rehabilitation stay or long term care.
Our goal is to ensure the families have peace of mind knowing their loved on is safe and in good hands. Our Motto is, “ONE TEAM, ONE GOAL, BEST CARE ANYWHERE!”
Westpark’s team of professionals offers comprehensive healthcare services to meet the individualized needs of the resident, ranging from short term rehabilitation services to caring for clinically-complex residents.
The Courier Times - June 8th 2017
The Waters of New Castle has been recognized as a 2017 recipient of the bronze Commitment to Quality Award for its dedication to improving the lives of residents through quality care.
The distinction is one of three progressive award levels through the National Quality Award Program, presented by the American Health Care Association and National Center for Assisted Living, the leading association for long term and post-acute care. The program honors association members across the nation that has demonstrated their commitment to improving quality of care for seniors and persons with disabilities.
The National Quality Award Program is based on the core values and criteria of the Baldrige Performance Excellence Program, which is also the foundation of the metric-based AHCA/NCAL Quality Initiative.
The Award Program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. As a recipient of the award, The Waters of New Castle may now move forward in developing approaches and achieving performance levels that meet the Silver - Achievement in Quality Award criteria.
The awards will be presented October 15 to 18, 2017 during AHCA/NCAL’s 68th Annual Convention and Exposition in Las Vegas, Nevada.
The Waters of New Castle needs dedicated team members who believe in providing outstanding QUALITY OF CARE and DEDICATION TO OUR RESIDENTS. Credit for this goes to everyone in the organization. We hope you will find satisfaction and take pride in your work here. As a member of our team, you will be expected to contribute your talents and energies to further improve the environment and quality of the company.
A comprehensive benefit package includes: